Shipping policy

Shipping Policy

Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: 3–7 business days

Express Shipping: 1–3 business days

Delivery delays can occasionally occur due to factors beyond our control.

Please note that delays may occur during peak seasons or due to high order volumes.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped. The tracking number will be active within 24 hours.

Incorrect Shipping Addresses

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact us at:

Email: trueease.team@gmail.com

Business Hours: Monday–Saturday

9:00 AM–5:00 PM